RETURN POLICY
1. Eligibility for Returns
- Returns are accepted within 7 days of receiving your order, provided the product is unopened and in its original packaging.
- Due to the nature of our products, we cannot accept returns for opened or used items for hygiene reasons.
2. Refunds & Exchanges
- Approved returns will be refunded to the original payment method.
- Exchanges may be offered for defective or damaged items.
3. How to Request a Return
- Email our customer support at info@collevowellness.co.za with your order number and reason for return.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
4. Non-Returnable Items
- Samples, promotional items, and bulk orders are final sale.
